Privacy Policy

Effective Date: 1st August 2025
Last Updated: 1st August 2025

1. What Information We Collect

We may collect the following personal information when you interact with our website:

  • Name
  • Email address
  • Phone number
  • Address (if provided for a quote or booking)
  • Browser data and usage behaviour via Google Analytics
  • Email engagement data via MailerLite

2. How We Use Your Information

We use your information to:

  • Provide cleaning services and respond to enquiries
  • Send booking confirmations or quotes
  • Improve our website and services
  • Send newsletters and promotions (with your consent)
  • Analyse website usage and trends using Google Analytics

3. Marketing Emails

If you subscribe to our mailing list, you may receive occasional emails about our services, specials, or cleaning tips. You can unsubscribe at any time by clicking the link in the footer of our emails.

4. How We Protect Your Data

We use secure third-party platforms such as MailerLite and Google to store and manage your data. We take reasonable steps to protect your information from unauthorised access or disclosure.

5. Sharing Your Information

We do not sell or rent your personal data. We only share your information with trusted third-party services (e.g., MailerLite, Google Analytics) as necessary to operate our business.

6. Cookies

Our website uses cookies to enhance your experience and analyse traffic. You can disable cookies via your browser settings if you prefer.

7. Access and Corrections

You may request access to the personal information we hold about you or request corrections at any time. Please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email

hello@eiracleaning.com.au